Steve was hired on as a Trust Administrator for Midland in 2016. As a Trust Administrator, Steve provides excellent client service and supports Trust Officers on all types of client service matters. He reviews funding requests, making discretionary decisions to determine the appropriate and/or alternative action to be taken. Focused on clients needs, Steve attends client meetings and participates in discussions about client goals. He is proactive, alert and focused on constantly improving the quality of client’s services. He manages cash balances to prevent overdrafts and acts as a cash manager. Along with his wide range of tasks, Steve also commits to working with Trust Officers to raise cash to cure overdrafts.