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Staying focused on delivering services with the health and safety of all in mind.

We are committed to keeping the health and safety of customers and employees as our top priority. With as unpredictable as coronavirus is, we’ve made the hard decision to keep lobbies closed for the time being. We’re using this time to implement changes to Midland States Bank lobbies, so when we do reopen, we can be confident that the environment will be conducive to both a safe and positive banking experience.

Until then, we have multiple options to complete any of your personal banking needs, including: drive thrus, online banking, mobile banking and Customer Care available at 855-696-4352.

Commercial, Business, Trust and Wealth Customers: please reach out to your Relationship Manager directly.

We will continue to share updates as they are made. Thank you for your continued trust in Midland States Bank. We can’t wait to see you face to face again soon.


News and Alerts

Call Center Surveys

You may notice survey prompts when you contact our Customer Care Center. This is the first of many steps we are taking to continually improve your experience.

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Be Aware of Fraud Attempts

Protecting your account is one of our top priorities. With this in mind, we’re limiting transactions at certain electronic retailers, including Best Buy, Apple and PayPal, due to an increase in targeted fraud attempts. If you experience any payment issues with such retailers, we suggest trying a different payment method. You can also contact Customer Care at 1-855-696-4352 for further assistance.

Learn How to Protect Yourself


Coronavirus Update

Our goal, as always, is to support customers’ wide array of financial needs by providing dynamic relationships and innovative solutions. Learn more on how we’re responding to the coronavirus outbreak.

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New Products

Alexa Voice Banking

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Manage your accounts with Alexa-enabled devices!

Learn More


Smartwatch Banking

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Conveniently take your finances wherever you go!

Learn More


Mobile Wallet

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Secure, fast and convenient. Load and go within minutes.

Learn More


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Who We Are

A Little About Us.

A strong and growing diversified financial services company, we take heart in providing our clients with world-class service, our shareholders with ownership in a prosperous company, and our employees with a fulfilling career where they can advance.

Learn More About Our ESG

View Our COVID-19 Response Video

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Follow us on social.

For the most up-to-date information and events happening at Midland, follow us on social media! 

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