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Staying focused on delivering services with the health and safety of all in mind.

We are committed to keeping the health and safety of customers and employees as our top priority. With as unpredictable as coronavirus is, we’ve made the hard decision to keep lobbies closed for the time being. We’re using this time to implement changes to Midland States Bank lobbies, so when we do reopen, we can be confident that the environment will be conducive to both a safe and positive banking experience.

Until then, we have multiple options to complete any of your personal banking needs, including: drive thrus, online banking, mobile banking and Customer Care available at 855-696-4352.

Commercial, Business, Trust and Wealth Customers: please reach out to your Relationship Manager directly.

We will continue to share updates as they are made. Thank you for your continued trust in Midland States Bank. We can’t wait to see you face to face again soon.


News and Alerts

Call Center Surveys

Beginning June 25th, you may notice survey prompts when you contact our Customer Care Center. This is the first of many steps we are taking to continually improve your experience.

Contact Us

Use A Complex Username

Never use a default username or something easy to guess (like date of birth, names, anniversary, etc.) Change your username to something random and/or difficult to guess.


Why? One reason is the very common brute-force type of attack, where scripts try different combinations of username/passwords to gain access to your site.

Learn How to Protect Yourself


Coronavirus Update

Our goal, as always, is to support customers’ wide array of financial needs by providing dynamic relationships and innovative solutions. Learn more on how we’re responding to the coronavirus outbreak.

Learn More




New Products

Alexa Voice Banking

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Manage your accounts with Alexa-enabled devices!

Learn More


Smartwatch Banking

man looking at his smartwatch with MSB online banking up on it


Conveniently take your finances wherever you go!

Learn More


Mobile Wallet

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Secure, fast and convenient. Load and go within minutes.

Learn More


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Who We Are

A Little About Us.

A strong and growing diversified financial services company, we take heart in providing our clients with world-class service, our shareholders with ownership in a prosperous company, and our employees with a fulfilling career where they can advance.

Learn More About Our ESG

View Our COVID-19 Response Video

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Follow us on social.

For the most up-to-date information and events happening at Midland, follow us on social media! 

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