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- Login to your personal online banking account
- Locate the “Secure Forms” menu option
- Complete the Secure email and press “submit”
You’re done!
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Contact Us
1-855-696-4352
Customer Care Center Hours (CST)
Monday – Friday | 7:00 am – 9:00 pm
Saturday | 9:00 am – 5:00 pm
Closed Sunday and federal banking holidays
Mailing Address
Midland States Bank
Customer Care Center
1201 Network Centre Drive
Effingham, IL 62401
Or visit us at
1201 Network Centre Drive
Effingham, IL 62401
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Midland States Bank observes the following Federal Reserve Holidays and will be closed.
January 1, 2022, Saturday
New Year's Day
January 17, Monday
Martin Luther King Jr. Day
February 21, Monday
President's Day
May 30, Monday
Memorial Day
June 20, Monday
Juneteenth Observed
July 4, Monday
Independence Day
September 5, Monday
Labor Day
October 10, Monday
Columbus Day
November 11, Friday
Veterans Day
November 24, Thursday
Thanksgiving
December 24, Saturday at 12:00pm
Christmas Eve
December 26, Monday
Christmas Day Observed
January 1, 2023, Sunday
New Year's Day