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  1. Login to your personal online banking account
  2. Locate the “Secure Forms” menu option
  3. Complete the Secure email and press “submit”

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Contact Us



Customer Care Center Hours (CST)

Monday – Friday  |  7:00 am – 9:00 pm

Saturday  |  9:00 am – 5:00 pm

Closed Sunday and federal banking holidays


Mailing Address

Midland States Bank
Customer Care Center
1201 Network Centre Drive
Effingham, IL 62401


Or visit us at

1201 Network Centre Drive
Effingham, IL 62401


Midland States Bank Routing Transit Number




Midland States Bank observes the following Federal Reserve Holidays and will be closed.

January 2, 2023, Monday

New Year's Day Observed


January 16, Monday

Martin Luther King Jr. Day


February 20, Monday

President's Day


May 29, Monday

Memorial Day

June 19, Monday



July 4, Tuesday

Independence Day


September 4, Monday

Labor Day


October 9, Monday

Columbus Day

November 23, Thursday



December 25, Monday

Christmas Day


January 1, 2024, Monday

New Year's Day