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Sending a secure message to Midland is easy.

  1. Login to your personal online banking account
  2. Locate the “Secure Forms” menu option
  3. Complete the Secure email and press “submit”

You’re done!


PS: Commercial customers, you can easily send secure emails from within your Pro Online Suite account too!


View Instructions Now!

Contact Us



Customer Care Center Hours (CST)

Monday – Friday  |  7:00 am – 9:00 pm

Saturday  |  9:00 am – 5:00 pm

Closed Sunday and federal banking holidays


Mailing Address

Midland States Bank

Customer Care Center

1201 Network Centre Drive

Effingham, IL 62401


Or visit us at

1201 Network Centre Drive

Effingham, IL 62401


2020-2021 Holiday Schedule

January 1, 2021, Friday

New Year's Day


January 18, Monday

Martin Luther King Jr. Day


February 15, Monday

President's Day


May 31, Monday

Memorial Day

July 5, Monday

Independence Day


September 6, Monday

Labor Day


October 11, Monday

Columbus Day


November 11, Thursday

Veterans Day

November 25, Thursday



December 24, Friday at 12:00pm

Christmas Eve


December 25, Saturday

Christmas Day


January 1, 2022, Saturday

New Year's Day

Download Our 2021 Holiday Schedule


Midland States Bank observes the following Federal Reserve Holidays and will be closed.