Business Access

First Login
Access & Security
Resources
FAQs

Your new business online banking experience is live!

Continue to visit this page for quick guides, demo videos, FAQs, and other helpful resources.

Getting Started: Your First Login

Enter your Login ID. Customer ID + User ID (no spaces).

Example: COMPANYIDUSERID
Use your current password for your first login.
Complete 2-factor authentication using text, phone, or token verification.*
Create a new password when prompted after login.
Review and accept the updated agreement applicable to your service.

*Token users will need two different token codes to authenticate. After entering the first code, wait approximately 30 seconds for the next code to display.

IMPORTANT NOTE: Complete the full login process, including password reset and security setup, to avoid delayed access to the new system.

Access & Security Tips

Additional User Setup

Refer to the User Management Quick Start Guide to set up and enable additional users.

Notify Users

After reviewing user access, the Primary Administrator should notify users when they can log in and provide instructions for the first-time login process.

Locked Out?

Users should contact the Primary Administrator who has the ability to unlock or reset access.

Invalid Login Attempts

Users will be locked out after 3 unsuccessful login attempts. Password reset will be available after first login.

Important Conversion Resources

Explore the Conversion Guide, Quick Start Guides, and demo videos for step-by-step instructions, first-time login information, and guided walkthroughs to help you prepare for and begin using Midland Business Access.

Conversion Guide

Review the conversion guide for additional information, including:

Administrator checklists
Items that will and won’t carry over
A visual timeline of key dates and deadlines

View Conversion Guide

Quick Start Guides

View the guides below for a smooth transition to Midland Business Access.

First-Time Login

Alerts & Notifications

User Management

ACH & Wire

iPay Bill Pay Payroll

Quicken Conversion Instructions

QuickBooks Desktop Conversion Instructions

QuickBooks Online Conversion Instructions

Demo Videos

View the tutorials below for a smooth transition to Midland Business Access.

Frequently Asked Questions

Where will I access my account online?

Beginning September 14, continue to visit midlandsb.com as you do today. If you have your login link bookmarked, you’ll need to update the link to the new Midland Business Access link available.

Will my login ID change?

Yes. Your Customer ID and User ID will be combined into a single Login ID (no spaces).

Example: If your previous Company ID was COMPANY01 and your User ID was USER01, your new Login ID will now be COMPANY01USER01.

Will my password change?

The first time you log in, use your current business online banking password. You will then be prompted to create a new password.

Will my statements be impacted?

No. Your statement delivery method will remain uninterrupted.

If you are not currently enrolled in online statements and would like to be, please contact your Relationship Manager to initiate the process.

Will I still be able to access online statements and transaction history?

Yes. Online statements and transaction history will be carried over from your current business online banking environment.

What should Primary Administrators do first after logging in?

Primary Administrators should review company information, account access, user permissions, limits, and any items that need to be recreated, including templates, recurring transfers, and alerts.

Will my 2-factor token authentication login process change?

You will continue to use your current token. During your first login to Midland Business Access, you’ll complete an additional one-time verification step using two different codes from your token. After entering the first code, wait approximately 30 seconds for the next code to display.

Is there a Midland Business Access mobile app?

Yes. The new app will be available for download on August 10.

Who should I contact for help?

Please call 855-696-4352 for dedicated support with your conversion to Midland Business Access.

Can I place a stop payment in Midland Business Access?

Yes, but you must have withdrawal authority on the account to place a stop payment. If you do not have the appropriate account permissions, contact your company’s Primary Administrator for assistance.

Prefer Personal Assistance?

Our team of dedicated professionals are here to support you.

Welcome to Midland! How can we help you today?

Personal Online Banking Login

Business Banking

Mortgage Statements

Credit Card Logins

Wealth - Trust & Investments

Wealth - Raymond James

Wealth - (RPS) Epic Advisor

Business Access Conversion Support