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Conversion Support

Midland Business Access

Our new Business Online Banking platform is designed to provide a refreshed experience, enhanced efficiency, and an easier way to manage your business finances.

Let's Get Started

Preparing for Your Conversion?

Your Business Online Banking will move to Midland Business Access on:

AUGUST 10, 2026
at approximately 9:00 AM CT

Review the key dates, recommended actions, and resources below for a smooth transition.

Already Using Midland Business Access? 

Sign in to your account to manage your business banking securely.

Log In to Midland Business Access

 

Need help? Explore the resources below.

Key Dates

August 5, 3:00 PMBill Pay will be temporarily unavailable to prepare for your transition
August 6, 6:00 PMFinal deadline to review and finalize ACH and wire templates
August 7, 6:00 PMCurrent online banking access ends
August 10, ~9:00 AMMidland Business Access is live

 

For Primary Administrators
This page is designed to help you prepare your organization for the transition to Midland Business Access. Please review the information below and share any relevant updates and resources with users on your team.

Downtime Notice
Online banking will be unavailable from August 7 at 6:00 PM until approximately August 10 at 9:00 AM CT.

    Action Required by August 5

    Bill Pay Changes
    Bill Pay will be temporarily unavailable beginning August 5 at 3:00 PM to prepare for your transition.

    • Schedule any Bill Pay payments before August 5 at 3:00 PM.
    • Payees and payments will carry over to the new system.
    • eBills will not transfer and will no longer be available after July 30.
    • Bill Pay access will resume after your Business Online Banking conversion is complete.

    Beginning on August 10:

    • Bill Pay payments will be scheduled using a “Send-On” date instead of a “Deliver-By” date.
    • Electronic payments will be debited from your account on the “Send-On” date based on your available balance.
    • Review scheduled payments after your first login to ensure they are set up as expected.

    Action Required by August 6

    ACH Payments & Wire Transfers
    Review and finalize all ACH and wire templates by August 6 at 6:00 PM.

    • Any ACH or wire templates created or modified after August 6 at 6:00 PM will not transfer and must be recreated or updated in Midland Business Access after conversion.

    INTUIT (Quicken® & QuickBooks®)
    Complete the Intuit deactivation steps by August 6 using the instructions below, if applicable.

     

    Action Required by August 7

    Initiate and fully approve:

    • Wire transfers scheduled to process on or before August 7.
    • ACH transactions with an effective date on or before August 10.

    Future-dated wire transfers after August 7 and ACH transactions with an effective date after August 10 will not transfer and must be recreated in Midland Business Access after conversion.

    Positive Pay
    Review and make decisions on any Positive Pay exceptions on or before August 7.

    Best Practice: To avoid disruption, we recommend submitting critical or time-sensitive payments at least one business day in advance of August 7.

    For detailed instructions, Primary Administrator checklists, and a complete overview of what will and won't carry over to Midland Business Access, review the Conversion Guide.

    Getting Started: Your First Login

    • Enter your Login ID. Customer ID + User ID (no spaces).

      Example: COMPANYIDUSERID
    • Use your current password for your first login.
    • Create a new password when prompted after login.
    • Complete 2-factor authentication using text, phone, or token verification.

    IMPORTANT NOTE: Complete the full login process, including password reset and security setup, to avoid delayed access to the new system.

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    Access & Security Tips

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    Additional User Setup

    Refer to the User Management Quick Start Guide to set up and enable additional users.

    Account alert icon

    Notify Users

    After reviewing user access, the Primary Administrator should notify users when they can log in and provide instructions for the first-time login process.

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    Locked Out?

    Contact your Primary Administrator to unlock or reset user access.

    Account security icon

    Invalid Login Attempts

    Users will be locked out after 3 unsuccessful login attempts. Password reset will be available after first login.

    Important Conversion Resources

    Explore the Conversion Guide, Quick Start Guides, and demo videos for step-by-step instructions, first-time login information, and guided walkthroughs to help you prepare for and begin using Midland Business Access.

      Conversion Guide

      Review the conversion guide for additional information, including:

      • Administrator checklists
      • Items that will and won’t carry over
      • A visual timeline of key dates and deadlines

      View Conversion Guide

      Quick Start Guides

      View the guides below for a smooth transition to Midland Business Access.

      First-Time Login

      Alerts & Notifications

      User Management

      Demo Videos

      View the tutorials below for a smooth transition to Midland Business Access.

      Frequently Asked Questions

      Where will I access my account online?

      Beginning August 10, continue to visit midlandsb.com as you do today. To sign in, choose Business Access from the "Select a different login" menu.

      Will my login ID change?

      Yes. Your Customer ID and User ID will be combined into a single Login ID (no spaces).

      Example: If your previous Company ID was COMPANY01 and your User ID was USER01, your new Login ID will now be COMPANY01USER01.

      Will my password change?

      The first time you log in, use your current business online banking password. You will then be prompted to create a new password.

      Will my statements be impacted?

      No. Your statement delivery method will remain uninterrupted.

      If you are not currently enrolled in online statements and would like to be, please contact your Relationship Manager to initiate the process.

      Will I still be able to access online statements and transaction history?

      Yes. Online statements and transaction history will be carried over from your current business online banking environment.

      What should Primary Administrators do first after logging in?

      Primary Administrators should review company information, account access, user permissions, limits, and any items that need to be recreated, including templates, recurring transfers, and alerts.

      Will my 2-factor token authentication login process change?

      Token users will continue to use the same token. The first time you log in to the new system, you will be asked to complete a one-time verification step. 

      Is there a Midland Business Access mobile app?

      Yes. The new app will be available for download on August 10. Contact your Relationship Manager if you need access sooner for your business. 

      Who should I contact for help?

      Please contact your Relationship Manager with questions about your conversion to Midland Business Access.

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      Refer. Earn. Repeat.

      Tell a friend about Midland States Bank, and you’ll BOTH get $50 when they open a checking account and keep it open for 90 days.

       Refer Today!