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Take Control of Your Debit Card Anytime, Anywhere

Managing your debit card is simple and secure with integrated card controls in Online Banking and our Mobile App. Whether you’re at home or on the go, you have the tools you need to stay in control of your debit card, all in one place.

Desktop card controls

Within Online Banking or our Mobile App, you can:

  • Turn your debit card on or off
  • Report a card lost or stolen
  • Activate a card
  • Order a replacement card
  • Set up travel notices

Not enrolled in Online Banking or the Mobile App? Get started today.

Enroll online today or download the Midland States Bank App and select Enroll to get started. 

Download the MyCardRules App on the App Store

Download the MyCardRules App on Google Play

Frequently Asked Questions

How do I access card controls?

You can access card controls by logging into Online Banking or our Mobile App. Once signed in, navigate your debit card settings to manage your card features.

What should I do if my card is lost or stolen?

If your card is lost or stolen, report it immediately through Online Banking or the Mobile App. This will help protect your account and start the replacement process.

How do I activate a new or replacement card?

If you’ve already received your card, call the number on the back of the card, or sign in to online banking and select Card Controls.

Can I order a replacement card online?

Yes. If your card is damaged, lost, or stolen, you can request a replacement card directly through Online Banking or the Mobile App.

Do I need to set up a travel notice?

Setting up a travel notice helps reduce the chance of transaction interruptions while you’re traveling. You can easily add or update travel plans within card controls.

Is there a fee to use card controls?

No. Integrated card controls are included at no additional cost with your debit card.

© 2018 Jack Henry and Associates • MyCardRules

www.jackhenry.com • 1-866-851-4729 ext. 7094

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Video Courtesy of Jack Henry and Associates

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