Unlock Protection, Perks & Peace of Mind
Get the most out of every purchase with benefits built into your card. Swipe, insert, tap, or wave to pay—your card does it all.
You are only responsible for the purchases you authorize. You won't be liable for unauthorized purchases made in-store, by phone, online, through a mobile device, or at ATMs. Use reasonable care in protecting your card from loss or theft and promptly reported any issues to Midland.
Offers Mastercard cardholders the opportunity to engage in exclusive, once-in-a-lifetime experiences with the people they love in the cities where they live and travel.
Doubles the original manufacturer’s (or store brand) warranty. Coverage is for eligible items purchased with your Mastercard.
Covers most purchases, up to $250, if the cardholder becomes dissatisfied with a new product within 60 days of purchase and the merchant will not accept the item for return. There is a maximum of four (4) claim(s) per cardholder per twelve (12) month period.
Available anytime at over 450 destinations, cardholders can get preferred rates for a personal Meet and Greet agent to guide them through the airport during departures, arrivals, or connections. At select airports, customers may also receive expedited security and immigration processing.
Your debit card includes contactless technology, allowing you to make fast, secure purchases without swiping or inserting your card. Simply hold your card or phone near a contactless reader to pay. Contactless transactions use the same secure chip technology to help protect your account information and work wherever you see the contactless symbol.
Add your Midland Debit Card to a digital wallet like Apple Pay, Google Pay, or Samsung Pay. This lets you make purchases in-store, in-app, or online using just your smartphone. There's no need to take out your physical card.
Use your debit card at checkout by holding it near the payment terminal. When you see the contactless symbol, the terminal accepts tap-to-pay, and you won’t need to swipe or insert your card.
If you ever lose or accidentally destroy your debit card, you can come into any branch and have a new one printed on the spot.
Identity Theft Protection provides you with access to a number of Identity Theft resolution services, should you believe you are a victim of Identity Theft. This product offering will alert you about a possible identity theft by monitoring the surface, dark and deep web, searching for compromised credentials and potentially damaging use of your registered personal information in order to detect fraud at its inception.
There are no charges for these services, as they are provided by Midland States Bank. Services are provided on a 24-hour basis, 365 days a year. In order to receive the following services, you must enroll online.
Full details are available within the Mastercard Guide to Benefits.
Request a card to arrive in the mail by calling Customer Care at 1-855-696-4352.
Contact Customer Care at 1-855-696-4352
Customer Care Center Hours (CST)
1-855-696-4352. Press 2 for Lost or Stolen Debit Card.
View our Security and Privacy Center for more information on protecting your information.
*Benefits are subject to terms, conditions and limitations, including limitations on the amount of coverage. View Mastercard® Guide to Benefits for full details. Coverage is provided by New Hampshire Insurance Company, an AIG Company, or Warranty Guard, an AIG company Satisfaction Guarantee. All benefits provide secondary coverage only. Not available for Health Savings Debit Cards.
Our team of dedicated professionals are here to support you.
