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Online and Mobile Banking

Search below for information and common questions related to online account opening.

Yes. For your convenience, an email will be sent to your account when you sign out during your application. Simply follow the instructions in that email to log back in at your convenience.

You can make your initial account deposit via a debit or credit card or ACH transaction.

  • Funding instructions will be provided on screen after you review and submit your application.
  • Details for funding are also included in your thank you email.
  • A To Do List including funding and other account related needs is included in the online account portal.

Check your email for a link on how to reach the portal. Once your new account is open, mobile check deposit, wire services, and account transfers are available from inside online and mobile banking.

The debit and credit card funding maximum is $1,500.

When you fund your new account with a Debit or Credit card, you will see the debit to your account immediately and the corresponding credit in your new account on the following business day.

The ACH funding maximum is $10,000.

When you fund your new account with an ACH transaction, there is an important process to follow for verification in advance of completion of funding.

That process is as follows:

  • You will receive trial deposits to your account within 2-3 days.
  • Those trial deposits will need verification.
  • When you see the trial deposit amounts in your account, log onto your online account opening dashboard and view the To-Do List and verify the deposit amounts.
  • At the time of that verification, we will complete the funding of your new account and you will see the credit into your new account on the following day.

Co-owners can be added when you go through the application process online. Simply specify your joint owner during the process and that individual will receive an email to complete their enrollment. Your account set up can be completed after all owners finish their account application.

There’s a number of reasons why your account may not have loaded immediately. First, please check your email for further information or pending items or updates. A member of our customer service team will also review your application and contact you if needed.

This could be a simple fix. A member of our customer service team will review the reason for the error and will contact you with further assistance.

If you received a denial message, check your email for further information.

You can view your account status and a To-Do List including funding and other account related needs in the online account portal. Check your email for a link on how to reach the portal.

Your account number will be displayed at the end of a successful account application. You can also find this information by logging into the online portal at any time. Check your email for a link on how to reach the portal.

Yes! Adding additional accounts is simple and convenient. Log back into the online account opening portal with the provided instructions or link from your email. Simply go to the marketplace on the top right hand side of the portal and then choose your account type.

Once your new account has been opened, set up your online banking access to add eStatements. Simply click on “Online Statements” from the navigation.

Sign up Now for Online Banking to get started using your account, enrolling in e-statements and gaining access to our full line of digital banking services. Sign Up Here

Once you complete your online banking enrollment, simply search for Midland States Bank in your app store. Additional information and assistance is available here.

At Midland, we have a full suite of digital products and services including mobile wallet, smartwatch and Alexa banking, mobile check deposit and more. Learn additional details on Online & Mobile Banking Technology here

For checking, savings and money market accounts, a Midland Debit Card is automatically included with your account.

Customer Service is available at 1-855-696-4352.

We have more than 60 locations throughout Illinois and Missouri. Find a location near you.

To open and account using our online system all owners must be 18 years of age and have a government issued form of identification. 

To open an account as an individual under age 18 or with a joint owner under age 18, please contact your nearest Midland States Bank branch location.  A list of branch locations can be found at midlandsb.com/location. Customer care is also available to assist by calling 855-696-4352.

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Contact Online Customer Service for further assistance.