Merchant Services FAQs
At Midland States Bank, the “rate” you pay is the actual VISA, MasterCard and Discover interchange rate. You can’t process for less than the actual interchange rates across the board. If you’re paying a “qualified” rate, “buy” rate or “discount” rate with your processor, then you’re paying too much.
If you’ve sold your business and want to transfer your Merchant Services account to the new owner, call Customer Care at 1-855-696-4352 and dial #3 to speak with a Merchant Services professional. The new owner will need to fill out an application to establish an account under his or her name.
Contact Customer Care at 1-855-696-4352 and dial #3 to speak with a Merchant Services professional or visit your local Midland States Bank branch to learn more about using more services for your business.If you prefer to begin the process online, visit our Merchant Services webpage and complete the contact form.