Trusteer Rapport

You run your business. Run this software and protect yourself.

Protect your corporate account against fraud and cyber criminals – they’re out there and trying to get in. Download Trusteer Rapport. Know your account is protected.


Key benefits of IBM® Security Trusteer Rapport® security software:

  • Begins protecting immediately upon installation
  • Blocks advanced online malware threats
  • Identifies websites that might be running phishing scams
  • Quickly notifies you of any online threats
  • Works with both Windows and Mac on any of the four major browsers
  • Compliments your other security software
  • Designed to work quietly in the background

About Trusteer

Help protect your online banking against malware and fraudulent websites.

Trusteer®, a leading provider of advanced malware and fraud protection solutions, is now part of IBM. IBM® Security Trusteer delivers a holistic cybercrime prevention platform that helps protect organizations against financial fraud and data breaches. 

IBM® Security Trusteer Rapport®'s primary goal is to prevent online fraud committed by financial malware. It protects you by locking down your browser and creating a tunnel for safe communication with online websites, ensuring that account credentials are passed to genuine sources only. 

When you browse to a website in Internet Explorer, Firefox, Chrome, or Safari, the Rapport icon appears next to the browser's address bar. 





Protected vs. Unprotected

Once installed, a small Trusteer Rapport icon will appear next to your browser’s address bar, changing color to let you know when it's working.




Download Trusteer Rapport® Now

IBM® Security Trusteer Rapport® FAQs and Support

For support and a list of Frequently Asked Questions, please visit


System requirements

IBM® Security Trusteer Rapport® security software supports the following Windows and Mac platforms: 


For Windows Operating Systems 

Windows XP SP3, Vista, 7, 8, 8.1 or Server, Trusteer Rapport supports:

  • Internet Explorer 7, 8, 9, 10
  • Internet Explorer 11 - on Windows 7, 8, and 8.1
  • Firefox 36, 37, 38
  • Google Chrome 41, 42, 43

Recommended Hardware:

  • CPU: Intel Pentium 800MHz or better
  • Memory: 512MB RAM for Windows XP, 1024MB RAM for other operating systems


For Mac® OS X 

Mountain Lion (10.8) to Yosemite (10.10), Trusteer Rapport supports:

  • Firefox 36,37,38
  • Safari 5.1, 6.0, 6.1, and 6.2
  • Safari 7 and 7.1
  • Safari 8

Recommended Hardware:

  • CPU: Intel Core or better
  • Memory: 512MB RAM

If your Operating System is not listed here (e.g., Linux, Windows Server 2003, Windows 2000, etc.), then you will not be able to install IBM® Security Trusteer Rapport® security software on your computer. If you do not have a sufficient amount of RAM, as specified in the link above, we recommend increasing it before installing IBM®Security Trusteer Rapport® security software. 

If your Internet browser does not appear on the list, you can still install IBM® Security Trusteer Rapport® security software, but you will not see the IBM® Security Trusteer Rapport® security software icon in that browser's address bar. Also, IBM® Security Trusteer Rapport® security software will not protect your sensitive operations online while using that browser. However, you can use a supported browser only for your sensitive operations such as online banking.


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Note: By downloading and installing IBM® Security Trusteer Rapport® security software you agree with all Trusteer terms and conditions. Citizens Bank is not responsible for, nor do we guarantee, the content or services associated with this product. All problems, questions or concerns regarding IBM® Security Trusteer Rapport®security software should be directed to