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Providing quality service while promoting healthy practices – here’s what to expect.

As we limited lobby access to protect both customers and employees during these unprecedented times, we continued to say, “See you soon.” We’re thrilled to announce “soon” is finally here

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Midland States Bank lobbies have reopened with normal business hours.

Midland States Bank lobbies have reopened with normal business hours. We've made some changes to continue to keep the health and safety of all as our top priority. Here's what is new:

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Protective equipment, including required masks for employees and clear panels at teller stations and in branch offices.


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Limits to the number of people allowed in branch at a time, with social distancing markers


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Frequent deep cleaning and sanitizing

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Signs requesting that you engage in social distancing, including wearing a mask


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Increased identification procedures. Please bring your government issued photo ID


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Due to capacity limits and to decrease customer wait time, we encourage customers to continue to use the drive-up whenever possible.

In addition to the drive thru and lobbies, you can bank anytime, anywhere via mobile and online banking.

Thank you for your continued trust in Midland States Bank. We're so excited to see you in lobbies.


We Remain Committed to Safety First

View Our Latest Updates on COVID-19

Relationship Managers for Wealth, Commercial and Treasury Management are available for phone appointments. Clients should contact their dedicated Relationship Manager or call customer service at 855-696-4352.